The challenge

Our customer is a medium-sized company that uses software that is very important for its business processes. The software was installed on its own server, but this did not offer sufficient computing power. It therefore ran very slowly and caused frequent outages. This frustrated the employees, who often had to wait several seconds for an action to be carried out. This also affected productivity and customer satisfaction.

The solution

The customer turned to us to find a solution to this problem. We migrated their software to our cloud. He now has significantly more computing power at his disposal - thanks to the high-performance servers in our data center - and can also benefit from all the other advantages of our cloud solution.

The added value

With the Managed Desktop, our customer's software now runs quickly and stably. They can optimize their business processes and serve their customers better. They also save costs - because we take over the operation and maintenance of their IT infrastructure. At an affordable fixed price.

This is just one example of how ITM cloud can drive your business forward. If you would also like to benefit from more speed and reliability for your business software, contact us today!

The challenge

Our corporate client had many challenges to overcome at the same time. One of these was the IT infrastructure, which is essential for the smooth running of its processes. Unfortunately, he only had one employee who was responsible for IT. Although he was committed and motivated, he was often overwhelmed by the demands of the growing company. He had to take care of everything: from the installation and maintenance of hardware and software to security and data protection. He was constantly under stress and had no time for further training or innovation. That changed with our solution.

Our solution

With ITM cloud, we relieved him of all his worries. The company no longer needs to buy or maintain its own hardware, because everything runs via the cloud. Employees have access to their applications as usual via their managed desktop - but from anywhere and from any device. We were able to increase their productivity and efficiency. And best of all, our customer has personal IT support at their side to help them with any questions or problems.

The added value

Since the company has been using our Managed Desktop, the internal IT employee has become a valuable partner. He can now concentrate on strategic tasks, such as optimizing business processes or developing new solutions for customers. They also have more time for personal development and can take part in training courses and certifications. He is much happier and more motivated than before.

This is an example of how ITM cloud can drive your business forward. If you too would like to take the pressure off your IT department, contact us today!

The challenge

Our client is the managing director of an agency with 20 employees. He wants to give his employees the opportunity to work flexibly from home or on the road. Of course, they need to be able to access their familiar software and all data.

The solution

He opts for our cloud solution. With ITM cloud, they can access their personal managed desktop, which contains all the applications and services they need for their work. He can access his familiar desktop environment via his internet browser without having to install anything on his local computer. Their data is stored in German data centers and transmitted in encrypted form. They benefit from full service and support. ITM takes care of all important administration tasks.

The added value

With ITM cloud, he can work anytime and anywhere without being tied to his office workstation. They can give their employees the flexibility they want. He saves costs for hardware and software and increases productivity and satisfaction.

This is an example of how ITM cloud can drive your business forward. If you want to become more flexible too, contact us today!

The challenge

Our customer is a medium-sized company that manufactures high-quality metal parts. However, it had been working with outdated structures for years. The machines were already consuming a lot of energy and required frequent maintenance. The same applied to its IT structure. This reduced the company's productivity and competitiveness.

To counteract this, the managing director decided to modernize his machinery. He wanted to connect his machines to the cloud in order to benefit from the advantages of digitalization: better data analysis, optimized processes, lower costs. But he also had concerns: what would happen if the internet went down? Then his machines would come to a standstill and he would lose valuable time and money.

The solution

That's why he turned to us. We offered him a doubly secure cloud connection: Firstly via a high-performance fiber optic line, and secondly via a mobile LTE connection. In an emergency, we also provided on-site servers for temporary data storage. This way, he can be sure that his machines are always running, even if the internet goes down.

The added value

Since switching to ITM cloud, the company has improved significantly: IT is more stable, the quality is higher and its employees are happier. Our customer is enthusiastic about our cloud solution, so we can say with conviction: "The cloud is the future - even in manufacturing!"

This is an example of how ITM cloud can drive your business forward. If you too would like to modernize your production, contact us today!

The challenge

You know the problem: you have an external service provider for your IT infrastructure who sends you high hourly bills. If something goes wrong, you have to react quickly and have no control over the costs.

This was also the situation of our customer, a managing director of a large company. He was dissatisfied with his previous IT partner and was looking for an alternative.

The solution

Then he discovered ITM cloud. We provided each of his employees in the office with a managed desktop. Now he benefits from an IT environment at a fixed price, including all the necessary licenses, data backup, service and support. He and his employees can work from anywhere, regardless of the end device.

The added value

Since switching to ITM cloud, our customer has not only saved money, but also time and nerves. He no longer has to worry about his IT, but can concentrate on his core business. He is particularly impressed that the changeover was so quick and easy.

This is an example of how ITM cloud can drive your business forward. If you would also like to save costs, contact us today!

The challenge

Our customer is a medium-sized company that offers various services in the field of marketing and communication. In order to guarantee its customers a high level of quality and security, the company requires a powerful and reliable IT infrastructure. Previously, the company operated its own servers in its own server room, which had to be regularly replaced and maintained. This was not only expensive, but also costly and time-consuming. In addition, the company was susceptible to failures and malfunctions that could impair operations.

The solution

Our customer therefore decided to switch to ITM cloud. With our managed desktop, the company can use its applications and services easily and securely over the Internet without having to worry about the hardware. ITM takes care of all important administration tasks as well as service and support. The company only pays for the resources it actually needs and benefits from an affordable rental model.

The added value

With ITM cloud, the company has significantly reduced its IT costs and increased its productivity. It can now work flexibly and from any location, as it can access its data and applications at any time.

This is an example of how ITM cloud can drive your business forward. If you would like to save on hardware costs, contact us today!

The challenge

Encryption Trojans are one of the biggest threats to the security of your data. They can render your important documents, business records and all other data unusable. The criminals often demand a high ransom for decryption. And there is no guarantee that you will ever get your data back.

Our future customer unfortunately had to go through this experience himself when his server system was infected by a crypto Trojan called WannaCry. He could no longer access his files and received a message that he should pay 30,000 euros in bitcoins to receive a key. He was desperate and didn't know what to do. Unfortunately, his system was quite outdated and the data backup was directly encrypted. Even we had no way of restoring the data.

The solution

However, with our Managed Desktop, we were able to quickly provide him with a new, secure IT environment. ITM cloud now regularly backs up his data in a high-security data center and he is protected against viruses and Trojans.

The added value

With ITM cloud, the company now uses state-of-the-art IT security technologies that a medium-sized company cannot usually afford on its own. Thanks to our shared model, these are included in the fixed monthly price of our Managed Desktop. The management still has to be vigilant about cyber threats, but with ITM cloud there is now always a reliable backup so that we can restore its data in an emergency.

This is an example of how ITM cloud can help your business. If you want to protect yourself effectively against cyber threats, contact us today!

The challenge

Patient data is among the most sensitive data of all. Not only must it be treated confidentially, it must also be reliably available. There are therefore numerous IT security requirements that doctors must implement in their practice. 2018 the GDPR, 2021 the IT Security Directive. These and other laws stipulate how and under what circumstances a doctor may process data. Confidentiality, availability and integrity are the most important protection goals here. A wide range of measures must be implemented to address these. Our customer, who runs a group practice, did not know how to implement all these requirements effectively.

The solution

With ITM cloud, the medical practice now meets all IT and security requirements at once. Whether from the KBV IT security guidelines or the GDPR. We provide a highly secure IT environment that also connects the practice to the telematics infrastructure. The corresponding connector is not located on site, but in our high-security data center. A VPN ensures secure data transmission between the practice and the data center.

The added value

By using our secure cloud solution, our customer can not only provide its employees with a familiar desktop workstation quickly and easily, it also meets all legal requirements for IT security. At the same time, it also fulfills important measures such as backup, virus protection and firewall. We are also available for service and support at any time. Our customer is delighted with the complete package that takes all his IT worries off his hands.

This is an example of how ITM cloud can drive your business forward. If you too would like to meet all the IT requirements in your practice at once, contact us today!